I ordered Chicken fried rice to go for one - the lady at front did not tell options of price or size or mention that the whole buffet was only $ .19 more than what she was going to charge me for this. She charged me $ 7.30. The buffet is $ 7.49. This was a late lunch time on a Tuesday. They were not busy. I waited a considerable time for this order to be brought out. The "chicken" in the fried rice was not edible. It was either raw or just chicken skin or chicken fat. I returned it to get my money back. I asked to see the manager & guess what? The "lady" at the desk was "the boss", the hostess said. I told her about the chicken, was willing to show it to her, but she refused to speak with me. She took the item and rudely walked away. I did remain just long enough to get my money back. If you serve yourself at the buffet, maybe the food will be ok, but I will not go back.
Usually get seated right away. Wide selection on food bar. Also Japanese hibachi grill where you choose your meat/veggies and have it prepared right in front of you. Can't go wrong here for good Chinese and Japanese food. No Thai, Indian, or other Asian cuisine, so change the name.
Honestly the food is great! But they do need to change some recipes. It tastes too authentic
This place as gone downhill by a mile since jack sold it. I used to get my lunch to go here regularly, always had good food and always nice and hot, like a hot bar should be. Well, since the new owner has taken over I've been back a few times, each trip more disappointing than the last. Well today was the last trip. I went in and made a hibachi plate to go, the grill says always open, I stood there for over 5 minutes without being acknowledged by the staff, so I left my plate and got food from the hot bar. When I got back to my desk (literally less than 2 minutes from when I bought this food) I found my wontons still cold in the middle, the pepper chicken taste funny and the honey chicken they started serving since jack left is horrid. As if that wasn't enough, while I waited, again, at the counter I saw the new owner pick up a plate someone had set down and start putting the food back into the trays on the bar. The trip before this as I left I looked over and saw a rat the size of my dog coming out of the dumpster in broad daylight. If you want hibachi save yourself the time disappointment and food poisoning and just drive to Pikeville or kingsport. The only reason I gave this 2 stars instead of 1 is because I'm not sick, yet.
Food was awesome at early lunch time but the staff was never really present and only asked if we needed anything one time for the two hours we were all there. I asked for our drinks to be refilled multiple times but they just keep doing everything else but helping us. The guy at the grill disregarded everything both me and my wife wanted. But the absolute worst part of the whole experience was that there was only three tables that were in use and still they managed to ignore us for most of the time we were there. When the watresses switched and we got a new one then that's who made the difference so thanks to the last waitress we had today.
Asia Cafe is a US Restaurant based in Norton, Virginia. Asia Cafe is located at 750 Commonwealth Dr, Norton, VA 24273, USA.
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